NEWS

SERVICE CHAMPIONS GROUP INKS DEAL TO ACQUIRE FETCH-A-TECH OF LAS VEGAS

MARKING THE COMPANY’S FIRST MOVE INTO THE LAS VEGAS VALLEY METROPOLITAN AREA AND CONTINUED EXPANSION THROUGHOUT THE UNITED STATES

BREA, Calif. April 12, 2023 /PRNewswire/ — Service Champions Group, a leading national platform provider of Plumbing, Heating & Air Conditioning services announced today that it has finalized an agreement to acquire Fetch-A-Tech Plumbing Heating Air, a revered Las Vegas Valley mainstay serving a broad base of over 70,000 customers. Renowned as a premiere provider of outstanding workmanship and unmatched customer care, Fetch-A-Tech offers a full spectrum of home solutions including HVAC, plumbing and drain services to residents of the Las Vegas metropolitan area including HendersonSpring ValleyClark County and beyond. This acquisition exemplifies Service Champions’ commitment to expansion and growing market share across the country.

“Fetch-A-Tech has built their reputation on high standards and exemplary character. Together we are going to deliver dynamic solutions and unmatched customer satisfaction to every homeowner in greater Las Vegas,” said Frank DiMarco, Service Champions’ CEO. “The acquisition of Fetch-A-Tech is a big step in our journey to grow our presence and service area in additional cities and states throughout the country. We look for companies to acquire that live and breathe our same work ethic. Companies like Fetch-A-Tech share our same core values. Their intense focus on people development and team training results in exceptional quality services and customer care. We are inspired by their customer-centric approach and are excited to work together to grow and service more residents. We continue to be on a mission at Service Champions Group to make it dramatically easier for people to find, choose and engage with the superior home services providers and professionals they need.”

Fetch-A-Tech Principals know the value of the Service Champions partnership. “Our customers trust us with their homes and comfort, so finding the right culture fit in a partner was a critical element for us. Service Champions is that partner. They have set the bar for what a top-notch, convenient and caring experience should be like,” said Dennis Thompson, co-owner and general manager.

“This partnership presents an opportunity to extend and elevate the customer experience,” said Brent Buckley, Fetch-A-Tech co-owner and sales manager. “Frank leads a national team that is the best in the business and continues to showcase the highest levels of service and professionalism in the industry. That’s the Fetch-A-Tech way and that’s the Service Champions way,” he said.

Gerald Finney, co-owner and marketing manager at Fetch-A- Tech  reiterates the resounding support, “We could not be prouder to join this outstanding industry leader as we take the next step in providing what is best for our growing community and continuing our promise to deliver ‘Service That’s a Breed Apart,’ ” said Finney.

Service Champions strengthens its presence in Nevada, having entered the Reno market in 2020 when it acquired Jet Plumbing Heating & Drain Services and in 2021 with the acquisition of Sierra Air.

The acquisition of Fetch-A-Tech continues Service Champions’ commitment to providing exemplary service that is tailored to effectively and efficiently care for customers and their homes with highly trained technicians providing best-in-class service to consumers and communities throughout the United States. Service Champions is a portfolio company of Odyssey Investment Partners. League Park Advisors served as sell-side financial advisor to Fetch-A-Tech.

About Service Champions Group 

Based in Orange County, CA, Service Champions is a leading provider of essential home services specializing in heating, air conditioning and plumbing services. With the mission to maintain long term relationships with its customers, Service Champions is dedicated to delivering timely, high-quality services across a comprehensive suite of HVAC and plumbing products. Service Champions goes to market with several trade names including Adeedo!, ASI, Bell Brothers, HELP, Hobaica, Howard Air, Jet, JW Plumbing Heating and Air, M and M Heating, Cooling, Plumbing & Electrical, Moore Home Services, ProSkill Services, Scottsdale Air, Service Champions, Service Wizard, Sierra Air, Swan Heating & Air Conditioning and Timo’s Air Conditioning & Heating.  For more information, please visit https://partnerships.servicechampions.com.

About Odyssey Investment Partners 

Odyssey Investment Partners, with offices in New York and Los Angeles, is a leading private equity investment firm with more than a 25-year history of partnering with skilled managers to transform middle-market companies into more efficient and diversified businesses with strong growth profiles. Odyssey makes majority-controlled investments in industries with a long-term positive outlook and favorable secular trends. For further information about Odyssey, please visit www.odysseyinvestment.com

Media Contact:
Dana Rosenberg
E: [email protected]
P: 310.702.1539

SOURCE Service Champions Plumbing, Heating & AC


Growth Continues With Service Wizard of Austin

SERVICE CHAMPIONS GROUP CONTINUES GROWTH TRAJECTORY
WITH ACQUISITION OF SERVICE WIZARD OF AUSTIN, TEXAS

BREA, CA – November 22, 2022–Service Champions Group, a leading platform provider of Plumbing, Heating & Air Conditioning services today announced it has reached an agreement to acquire Service Wizard Heating & Air Conditioning an established provider of air conditioning, heating and air quality services in Austin, Texas. Service Wizard is a well-respected and revered second-generation family business with brothers Charles and John Osgood at the helm. This acquisition marks Service Champions’ first step into the Texas market in one of the nation’s fastest growing cities. Service Champions is a portfolio company of Odyssey Investment Partners.

John Osgood and Charles Osgood

Frank DiMarco, Service Champions’ CEO is laser focused on acquiring businesses that fit the Service Champions culture, business model, and operating philosophy. “At Service Champions we continue to be focused on new business opportunities. We challenge ourselves to explore opportunities that bring value to our existing portfolio and to our customer base. The acquisition of Service Wizard will be a significant accelerant for the company as we look toward future growth with companies that align with the foundation of Service Champions. Our customers are at the forefront of everything we do. Charles and John Osgood have been in the Austin Air Conditioning industry for more than 40 years. They learned the value and reward of a happy customer as young men working at their family business, Osgood Heating and Air Conditioning. They know Austin, they know their customers and they consistently strive to offer great value and high-quality service. We are thrilled to welcome them to the Service Champions family as we continue to grow our national footprint,” said DiMarco.

Service Wizard Founder, Charles Osgood, echoes DiMarco’s point of view. “Our customers mean the world to us. That’s why our team holds ourselves to the highest standards of behavior and service. We know this is in Service Champions’ DNA. Integrity is at their very core. Joining the Service Champions family allows us to provide a greater level of service to our community while remaining true to our values.” said Osgood.

“We believe in focusing on the comfort of our community. Our customers can count on our team to provide dependable repairs, installation and maintenance services by the best in the business. When you need Service Wizard, we always show up. We show up on time and equipped to get the job done”, added John Osgood. “It is our great privilege to join this exceptional organization.”

The acquisition of Service Wizard continues Service Champions’ commitment to expand its service area throughout the United States and strengthens its position as a leading home services company known throughout the country.


Frank Dimarco Succeeds Leland Smith as New Service Champions Group CEO

FRANK DIMARCO TO SUCCEED LELAND SMITH AS CHIEF EXECUTIVE OFFICER AT SERVICE CHAMPIONS GROUP

BREA, CA – June 15, 2022–Service Champions Group, a premier provider of  Plumbing, Heating & Air Conditioning services today announced an upcoming change in leadership at the Southern California-based company. After an illustrious 22-year career, Founder and Chief Executive Officer, Leland Smith will be succeeded in that role by Frank DiMarco, Service Champions’  current Chief Operating Officer, effective June 14, 2022.  Smith will remain a  strong strategic partner and significant investor  in  the company  as he moves into the role of Service Champions’ Chairman of The Board. Service Champions is a portfolio company of Odyssey Investment Partners.

“Founding  Service Champions and leading this great brand to a new level of success and service for more than twenty years has been a great privilege. I feel that this is the appropriate time for a change for both the company and for myself. I have long admired Frank’s leadership, commitment and contribution to Service Champions over the years.  Frank has been an integral part of Service Champions’ formula for success for four extraordinary years and I am confident he will thrive in his new elevated role leading  this exceptional organization through future growth and the opportunities that lie ahead.” Smith said.

The appointment of DiMarco sets the stage for the next chapter of continued growth acceleration. “Service Champions has been pursuing a multi-dimensional  push to further expand in order to serve the rapidly evolving nature of consumer demand. These include strategic  acquisitions of leading like businesses throughout the state of California, as well as partnerships in the Southwest and Midwest with acquired companies in Arizona, Colorado, Ohio and Nevada. This is a remarkable time in Service Champions’ history. Leland has been an outstanding and inspirational leader who has grown and strengthened  Service Champions’ position as the leading home services company known and loved by customers throughout the United States.  I am honored and humbled to succeed him in maintaining our strong commitment to ethics and integrity as we aggressively grow our footprint and continue in the tradition of excellence set forward by Leland,” said DiMarco.

DiMarco and his team will continue to provide the day-to-day operational elements to the portfolio of  Service Champions businesses across 5 states,  18 locations and 2000 employees.

Smith  founded Service Champions Plumbing, Heating & AC in 2000 with the philosophy of being the “Champions of Service.” For more than 20 years he has shepherded the company to national prominence through a combination of uncompromising quality and unwavering commitment to customer service. His constant drive for service excellence allowed him to grow his small fleet of trucks into one of the largest home-services businesses in the country.

DiMarco has led the Service Champions Group as COO since 2018 and brings over 30 years operational experience in the home services industry to the role. Previously, he was Vice President of Operations with Horizon Services, a trusted AC, Heating & Plumbing Company since 1987. Prior to that, DiMarco was  Regional Manager with Goodman Manufacturing, a worldwide leader in residential and commercial HVAC. He brings foresight, integrity and tenacity in delivering the absolute best home services experience to all customers.

About Service Champions Group

Based in Orange County, CA, Service Champions is a leading provider of essential home services specializing in heating, air conditioning and plumbing services. With the mission to maintain long term relationships with its customers, Service Champions is dedicated to delivering timely, high quality services across a comprehensive suite of HVAC and plumbing products. Service Champions goes to market with several trade names including  Adeedo!, ASI, Bell Brothers, HELP, Hobaica, Howard Air, Jet, JW Plumbing Heating and Air, Moore Home Services, ProSkill Services, Scottsdale Air, Service Champions, Sierra Air, Swan Heating & Air Conditioning and Timo’s Air Conditioning & Heating.  For more information, please visit https://partnerships.servicechampions.com.

About Odyssey Investment Partners

Odyssey Investment Partners, with offices in New York and Los Angeles, is a leading private equity investment firm with more than a 25-year history of partnering with skilled managers to transform middle-market companies into more efficient and diversified businesses with strong growth profiles. Odyssey makes majority-controlled investments in industries with a long-term positive outlook and favorable secular trends. For further information about Odyssey, please visit www.odysseyinvestment.com.


Howard Air and Scottsdale Air, Heating & Cooling are Now Part of the Service Champions Family

SERVICE CHAMPIONS GROUP DOUBLES DOWN IN PHOENIX METRO;
ACQUIRES HOWARD AIR AND SCOTTSDALE AIR HEATING & COOLING

BREA, CA – October 20, 2021 – Service Champions Group, a thriving U.S. Plumbing, Heating and Air Conditioning services business continues to grow its southwestern U.S. presence, announcing today that it has agreed to acquire both Howard Air and Scottsdale Air Heating & Cooling, two premium HVAC companies in the Phoenix Metropolitan area.  Howard Air in Phoenix is a second generation, family-owned business serving the Valley of the Sun for over forty years, originally founded in 1977, by William Howard. In 1993, William Howard turned the business over to his son Kevin Howard who continued to grow the organization for nearly three decades. Scottsdale Air has been a Paradise Valley institution since 1947.  Current owner, Michael Cross, began as an apprentice in 1986 and quickly worked his way to the top, becoming the owner in 1989. Both companies specialize in HVAC repairs, maintenance and installation with in-house engineers and automated fabrication shops that can design, fabricate and install everything from the most basic to the most sophisticated solutions. Service Champions is a portfolio company of Odyssey Investment Partners.

“The Phoenix area is very important to us, and we are thrilled to be able to acquire two businesses that expand Service Champions position as a leading provider to more homes in a thriving southwestern marketplace,” said Leland Smith, Founder and CEO of Service Champions. “Howard Air and Scottsdale Air are fantastic businesses in an attractive and growing market. The entire Howard family has worked tirelessly to build a business that is as well-known for its extensive capabilities as it is for the outstanding customer service it provides. Scottsdale Air, led by Michael Cross, delivers a genuine, heartfelt, honest and exemplary customer experience. For more than 70 years this company has perfected its processes and systems and takes tremendous pride in the highest level of service, safety and professionalism. These are two companies that demonstrate integrity and a strong commitment to ethics in all that they do,” Smith continued. “It is with great pride that we announce partnerships that enable us to continue to grow our footprint in the southwest and carry on with the tradition of excellence set forward by both companies.”     

          

At the helm of the Howard Air leadership team is second generation owner and President, Kevin Howard. “We are excited to join the Service Champions Group at this stage of our development. We expect the combination of core-competencies and cultures to create better opportunities for our customers and employees. We are proud to join Service Champions, a company that shares the values my father founded this company on, and together we plan to continue to fulfill our promises and build trust with customers for many years to come,” said Howard.

Michael Cross, Owner at Scottsdale Air is equally enthusiastic. “We have been proud stewards of providing the best HVAC services in Phoenix Metro for decades and know Service Champions is the right partner to guide our incredible company into the next chapter,” said Cross. This acquisition will infuse Scottsdale Air with the resources and support needed for the company and its talented team to grow. I am honored to join the Service Champions family of businesses and look forward to seeing what great things lie ahead.”

“This has been a remarkable year for us,” said Service Champions’ CFO, Daniel Hamm. “We continue to be focused on strategic growth, by partnering with fantastic businesses at a pace that allows us to service more communities and their residents to the high standards we have established. Acquiring of Howard Air and Scottsdale Air enables Service Champions to further solidify our strength in Phoenix Metro, creating a very strong presence with significant capabilities to further expand our footprint across the United States.”

Service Champions’ COO, Frank DiMarco is confident the latest acquisition by the distinguished home services industry leader will contribute significantly to the company’s plan for national expansion. “With the acquisitions of Howard Air and Scottsdale Air in addition to those of Hobaica and ProSkill Services, our capabilities to service the steady demands of the Phoenix Metropolitan area have quadrupled. These are all best in class, top-rated companies in their markets. We continue to prospect and search for companies like Howard Air and Scottsdale Air that exist throughout the United States. Companies with a shared purpose of delivering exceptional, customized, quality service with a 100 percent satisfaction guarantee,” said DiMarco.

***

About Service Champions Group

Based in Orange County, CA, Service Champions is a leading provider of essential home services specializing in heating, air conditioning and plumbing services. With the mission to maintain long term relationships with its customers, Service Champions is dedicated to delivering timely, high-quality services across a comprehensive suite of HVAC and plumbing products. Service Champions goes to market with several trade names including: Service Champions, Bell Brothers, Moore Home Services, ASI, Adeedo!, ProSkill Services, Sierra Air, Hobaica, HELP, Swan Heating & Air Conditioning, and Timo’s Air Conditioning & Heating. For more information, please visit https://partnerships.servicechampions.com.

About Odyssey Investment Partners

Odyssey Investment Partners, with offices in New York and Los Angeles, is a leading private equity investment firm with more than a 25-year history of partnering with skilled managers to transform middle-market companies into more efficient and diversified businesses with strong growth profiles. Odyssey makes majority-controlled investments in industries with a long-term positive outlook and favorable secular trends. For further information about Odyssey, please visit www.odysseyinvestment.com.

M&A Contact: Jamison McLaughlin VP, Corporate Development

E: [email protected]


Timo’s Air Conditioning and Heating Added to Service Champions Group

SERVICE CHAMPIONS GROUP EXPANDS SOUTHERN CALIFORNIA OPERATIONS WITH ACQUISITION OF TIMO’S AIR CONDITIONING & HEATING

 

THRIVING HOME SERVICES  BUSINESS CONTINUES EXPANSION AT A STEADY CLIP WITH LATEST INVESTMENT

 

BREA, CA – September 13, 2021 – Service Champions Group, a premier U.S. Plumbing, Heating and Air Conditioning services business continues its expansion, announcing today that it has agreed to acquire TIMO’S Air Conditioning & Heating, a family-owned business serving Southern California’s Coachella Valley for more than 20 years.  Founded in 1998, by Joe Timo, Timo’s offers highly skilled, NATE-certified technicians providing the industry’s leading HVAC solutions to property owners throughout Southern California’s Riverside County to include the area’s largest city, Indio, and the cities of Cathedral City, Desert Hot Springs, Indian Wells, La Quinta, Palm Desert, Palm Springs, Rancho Mirage and Thousand Palms.  Timo’s serves as a perfect partner to extend the Service Champions brand and superior coverage to a flourishing corridor.  Service Champions is a portfolio company of Odyssey Investment Partners.

 

“We have had our sights on Timo’s for many years, and we are excited to be able to bring one of the Desert Empire’s leading home services providers into the fold, said Leland Smith, Founder and CEO of Service Champions. Joe Timo’s mission has always been to attain lifelong customer loyalty through demonstrating unprecedented industry knowledge, exceeding customer expectations, and creating an ethical culture based on integrity, honesty and character,” Smith continued. “Those are the same principles Service Champions was founded on and continue to be at the very core of our every-day existence. It is with great pride that we extend our Southern California family of businesses to include Timo’s Air Conditioning & Heating.”

Timo’s Founder and CEO, Joe Timo, who along with his son Joe restructured the company in 2005 to focus on HVAC repair and replacement,  shares Smith’s  gratification.  “The opportunity to join the Service Champions Group is a privileged moment in our company’s history. We have entered into this partnership together because we share the common values of great service, heritage and pride. We are bent on exceeding your expectations as well as the promise of delivering heating and cooling solutions that are efficient, eco-friendly and competitively priced.  At Timo’s, we never forget that the customer is our first priority. Service Champions operates on that same principle,” said Timo.

 

Service Champions’ COO, Frank DiMarco is enthusiastic about the collective growth of  the acquisition. “This is an exciting path forward for Service Champions.  Timo’s is  A+ Better Business Bureau-rated and committed to excellence. This is a well-run organization with a group of talented employees focused on solving problems and delivering superior service to customers.  That’s what we look for operationally as we expand our footprint throughout California and across the Country,” said DiMarco.   

 

Future opportunities to expand the Service Champions footprint in all US markets are top of mind for Service Champions’ CFO, Daniel Hamm. “We are intently focused on identifying the right companies to acquire across all 50 states. Our goal is to partner with companies that are the leading brands in their respective markets, have in depth experience in delivering high quality and consistent service, share our passion for people, and recognize the importance of getting it right each and every time. With the acquisition of Timo’s, we solidify our presence, gain market share and bring abundant resources to residents of the Desert Empire,” said Hamm.  “We continue to work hard each and every day to identify future acquisition opportunities and new markets that we hope to proudly serve.”

 

About Service Champions Group

Based in Orange County, CA, Service Champions is a leading provider of essential home services specializing in heating, air conditioning and plumbing services. With the mission to maintain long term relationships with its customers, Service Champions is dedicated to delivering timely, high quality services across a comprehensive suite of HVAC and plumbing products. Service Champions goes to market with several trade names including: Service Champions, Bell Brothers, Moore Home Services, ASI, Adeedo!, ProSkill Services, Sierra Air, Hobaica, HELP, and Swan Heating & Air Conditioning. For more information, please visit https://partnerships.servicechampions.com.

 

About Odyssey Investment Partners

Odyssey Investment Partners, with offices in New York and Los Angeles, is a leading private equity investment firm with more than a 25-year history of partnering with skilled managers to transform middle-market companies into more efficient and diversified businesses with strong growth profiles. Odyssey makes majority-controlled investments in industries with a long-term positive outlook and favorable secular trends. For further information about Odyssey, please visit www.odysseyinvestment.com.

 

M&A Contact: Jamison McLaughlin VP, Corporate Development

E: [email protected]

 


Service Champions Partners with Swan Plumbing, Heating & Air Conditioning of Colorado

Service Champions Group Accelerates Mile High Growth with Acquisition of Swan Plumbing, Heating & Air Conditioning of Colorado

BREA, CA – August, 10, 2021 – Service Champions Group, a leading U.S. Plumbing, Heating and Air Conditioning services business continues its expansion into new markets, announcing today that it has acquired SWAN Heating & Air Conditioning, Inc., one of the top brands in Colorado. SWAN provides HVAC and plumbing services to single-family homeowners in the greater Loveland and Denver areas.  Beginning operations in Loveland in 2006, and Denver in 2014, SWAN, owned and operated by Tim and Andy Swan, is an established player passionate about taking care of the needs of homeowners and their families in the Loveland and Denver metro areas and will broaden Service Champions’ coordinated network of operations to include two attractive Colorado markets. Service Champions is a portfolio company of Odyssey Investment Partners.

Leland Smith, Founder and CEO of Service Champions is delighted with the alliance, “Service Champions and SWAN have a shared purpose. The safety and well-being of our customers, our communities and our employees is our number one priority. Our collective goal is to provide the best service to every homeowner in our served markets. We strive to deliver services that are fair, accessible, and inclusive, and SWAN has built a trusted brand aligned with those principles. This partnership enables the companies to better deliver compelling services that expand access to more consumers,” said Smith.  “The acquisition of SWAN is our first flag planted in Colorado and will serve as a foundation for further expansion as well as our continued commitment to building the country’s premier home services group.”

Swan’s President, Tim Swan’s words echo those of  Smith.  “We are fully aligned with Service Champions’ purpose and we are proud to join their family of businesses. My brother Andy and I have always wanted to bring the service and experience SWAN offers  to a larger audience. Service Champions’ investment in the SWAN brand allows us to do just that. We have built our business based on honesty, commitment to customer service, and a positive company culture. Service Champions operates on those same principles. Their partnership allows us to extend the value we bring to our customers. Together we will do great things for the Denver and Loveland communities,” said Swan.

“Synergies achieved from the integration of SWAN, in addition to those of Hobaica and HELP in recent months,  have the potential to unlock greater scale. We are going to be focused on doing whatever we can to help all of our brands grow and maximize the opportunity for their business, which is significant right now. During this extraordinary time in our company’s history, it has become abundantly clear how vital a strong and reliable network of home service providers is to the world we live in, “ said Frank DiMarco, Service Champions COO.

Service Champions’ CFO, Daniel Hamm sees strength in numbers. “We’ve been very active over the past year, looking to acquire leading brands in new markets. By acquiring SWAN, we will expand our footprint in the U.S, offering access to a broader platform of new and valuable capabilities and services to residents in the Mountain West. SWAN is a significant opportunity for us in the Colorado marketplace. We are  keenly focused  on stepping up our game and intently looking toward future opportunities to expand our footprint across the U.S.,” said Hamm.

About Service Champions Group

Based in Orange County, CA, Service Champions is a leading provider of essential home services specializing in heating, air conditioning and plumbing services. With the mission to maintain long term relationships with its customers, Service Champions is dedicated to delivering timely, high quality services across a comprehensive suite of HVAC and plumbing products. Service Champions goes to market with several trade names including: Service Champions, Bell Brothers, Moore Home Services, ASI, Adeedo! and ProSkill Services. For more information, please visit https://partnerships.servicechampions.com.

About Odyssey Investment Partners

Odyssey Investment Partners, with offices in New York and Los Angeles, is a leading private equity investment firm with more than a 25-year history of partnering with skilled managers to transform middle-market companies into more efficient and diversified businesses with strong growth profiles. Odyssey makes majority-controlled investments in industries with a long-term positive outlook and favorable secular trends. For further information about Odyssey, please visit www.odysseyinvestment.com.

M&A Contact: Jamison McLaughlin VP, Corporate Development

E: [email protected]


Leland and Frank on To The Point Podcast

In June, Leland and Frank were graciously asked to be on the To the Point podcast from Ryno Strategic Solutions. Together, Leland and Frank told the story of how they grew Service Champions into the company it is today.

To the Point is a home services podcast that “gives back.” The hosts look for home service businesses that stand out and talk to people within the company about what sets them apart. What makes their company different and unique?

As we all could imagine, Leland and Frank have a lot to say about Service Champions.

The podcast begins the story of Service Champions with Leland’s humble beginnings in Kentucky. Leland got his start working on antique cars with his dad. Through these lessons, Leland learned he doesn’t have the “magic touch” for tools. However, he has the magic touch for business.

From the beginning, Leland was destined to strike out on his own. After graduating with a business degree from University of Kentucky, he moved to California. When he moved to California, Leland took up work with his uncle as a plumber.

After learning the working side of plumbing, Leland started his own company in the 90s, Allied Plumbing & Heating. Leland grew the company, sold it to a consolidator, and started to sow the seeds of Service Champions.

Leland started Service Champions in the year 2000. Every decision was deliberate, and every detail thought out. “I planned a lot, even down to the name,” said Leland. “I wanted to be the champions of service. Hence the name.”

Leland and Frank then go on to explain how and why the customer first business model of Service Champions works. “To have techs that are great, I knew I had to pay the techs better than anyone else in the industry,” said Leland. “If you pay your techs really well you can make it a point to take care of customers. Even to this day, we want them to take care of the customer better than anyone else and a little bit more.”

When it comes to the success of Service Champions, Leland and Frank break down the “secret sauce.” To put it simply, the secret sauce is just doing things the right way, which allows a company to succeed where many others don’t, because it’s just easier not to do things the right way.

To elaborate, it’s putting the customer first. As well as training our technicians, CSRs, dispatchers, and anyone else under the Service Champions umbrella to not cut corners and take the as much time as needed to go the extra mile.

That extra mile is what people associate with Service Champions. From superior customer service to Good Deeds For Free, Service Champions ensures a wonderful customer relationship for years to come.

And just like everything else, a big key to success is to always be curious and open to learning. As Leland says, “When you open up a business you’ve got to start learning. And to this day, I’m still learning.”


Service Champions Partners with Help Plumbing, Heating, Cooling, Drains And Electric

Strategic Acquisitions Continue to Strengthen Company’s Position as a Leader in Home Services

 

BREA, CA – July 19, 2021 – Service Champions Group announced today that it has acquired HELP Plumbing, Heating, Cooling, Drains and Electric of Ohio, expanding the California based company’s footprint into the Midwest.  Prominently servicing the greater Cincinnati, Ohio, Northern Kentucky and Southeast Indiana communities for more than 80 years, HELP, led by Wesley Holm, offers exceptional service from a well-trained team of knowledgeable technicians providing efficient installation, repairs and maintenance for residential HVAC, plumbing and electrical systems. Service Champions is a portfolio company of Odyssey Investment Partners.

Help Plumbing Logo

“The combination of Service Champions and HELP creates a national platform that will expand our ability to provide best-in-class customer service in the heating and cooling industry beyond the West and across the United States, said Leland Smith, Founder and CEO of Service Champions. “Our respective companies bring so much to the table and by building on our collective resources, relationships and experiences, we will deliver enhanced experiences to our customer base. We are proud to welcome a company that not only offers exceptional service and reliable delivery but supports the communities where they live and work. HELP’s Midwest roots, outstanding management team and leadership across the complete catalog of home services are a strong complement to our business philosophy and the principles our company was founded on. We are honored to build on the legacy of the Holm family,” Smith added.

HELP is led by its President, Wesley Holm, the second generation of the Holm family to preside over the company since 1932. “Service Champions’ acquisition of HELP demonstrates their confidence in the strength of the Cincinnati metropolitan area home services marketplace.  We are proud to join a group that is laser focused on the customer experience and bring together our talented teams and complimentary organizations. This partnership allows us to extend the value we bring to our customers where we pride ourselves on being courteous, professional and going above and beyond to get it right and exceed our customer’s expectations each and every time” said Holm.

“This is an exciting day for our Service Champions team as we step outside of the West and into the Midwest toward significant and untapped potential for growth across the entire United States, added Daniel Hamm, Service Champions CFO. Completing this acquisition is an important step toward our mission to be the premier home services provider in the United States” said Hamm.

Frank DiMarco, Service Champions’ COO is focused on the future as well. “The acquisition of HELP has incredible strategic value to Service Champions, said DiMarco. Our objective is to provide the highest quality service and offerings for an always expanding customer base. With the highly talented, trusted and well-known teams from both Service Champions and HELP now joining forces, and by investing in our business and maintaining our focus on earning the trust of our customers and clients, we are now better equipped than ever to achieve the goal,” he added.

About Service Champions Group

Based in Orange County, CA, Service Champions is a leading provider of essential home services specializing in heating, air conditioning and plumbing services. With the mission to maintain long term relationships with its customers, Service Champions is dedicated to delivering timely, high quality services across a comprehensive suite of HVAC and plumbing products. Service Champions goes to market with several trade names including; Service Champions, Bell Brothers, Moore Home Services, ASI, Adeedo! and ProSkill Services. For more information, please visit https://partnerships.servicechampions.com.

About Odyssey Investment Partners

Odyssey Investment Partners, with offices in New York and Los Angeles, is a leading private equity investment firm with more than a 25-year history of partnering with skilled managers to transform middle-market companies into more efficient and diversified businesses with strong growth profiles. Odyssey makes majority-controlled investments in industries with a long-term positive outlook and favorable secular trends. For further information about Odyssey, please visit www.odysseyinvestment.com.

M&A Contact: Jamison McLaughlin VP, Corporate Development

E: [email protected]

Media Contact: Dana Rosenberg

E: [email protected]

P: 310.702.1539


Service Champions Adds Hobaica Service in Phoenix to the Group

THE SERVICE CHAMPIONS GROUP CONTINUES AGGRESSIVE GROWTH STRATEGY WITH 11TH ACQUISITION IN 24 MONTHS

 

BREA, CA – May 12, 2021 –Service Champions Group, a leading U.S. Plumbing, Heating and Air Conditioning establishment, today announced the signing of a definitive agreement under which Service Champions will acquire Hobaica Services. Founded in 1952, Hobaica, the well-known family owned, and operated residential service company provides residents of the Phoenix metropolitan area with honest and ethical cooling, heating, plumbing, drain & sewer, electrical, security and custom wine cellar services. The acquisition, together with the December 2020 acquisition of ProSkill Services of Phoenix, positions Service Champions as the top provider in the Phoenix area marketplace. Service Champions is a portfolio company of Odyssey Investment Partners.

Hobaica Services Logo
Leland Smith, Founder and CEO of Service Champions, said, “The addition of Hobaica to the Service Champions family of businesses, including the recently acquired ProSkill, cements our place as the leading provider of best-in-class customer service in the heating and cooling industry to Valley of the Sun residents. With an unwavering focus on exceptional customer service, Hobaica is well-known in the area for treating their customers like family. This philosophy is identical to the core tenets that Service Champions was founded on and has practiced for more than 20 years. We are very excited about the meaningful contribution this partnership brings to the company’s long-term growth plan to be the largest provider of residential services in the Western United States.”

The second generation of the Hobaica family sits at the helm of the industry leading services group, with Louis Hobaica serving as President and CEO, along with his brothers Paul and Mike. “We are extremely pleased to join such a dynamic organization and bring together our complimentary businesses, talented teams and customer-focused cultures. The strength of the Service Champions and the Hobaica brands partnership is the value we bring to our customers and employees. Our goal to be the most likable people you have ever met, will continue along with Service Champions. I promise, You’ll lika…Hobaica,” Louis Hobaica said.

Service Champions’ Chief Operating Officer, Frank DiMarco, echoed Mr. Hobaica’s remarks. “Service Champions’ interest in Hobaica reflects the success of our strategy to identify the right partners. The combined company will have an exemplary and extended portfolio of home services. We intend to leverage this platform to significantly grow the business and gain even more market share in the Phoenix area while maintaining continuity and stability of our valuable customer relationships.”

Service Champions’ CFO, Daniel Hamm, added,  “Acquiring Hobaica adds both a solid brand to our portfolio and positions the company to continue expanding into dynamic vertical markets. Our goal is to be the biggest and the best in the home services arena. This transaction brings us one step closer to making that happen. It’s our 11th acquisition in 24 months and we are actively pursuing future investments in the Western United States and beyond,” said Hamm.

About Service Champions Group

Based in Orange County, CA, Service Champions is a leading provider of essential home services specializing in heating, air conditioning and plumbing services. With the mission to maintain long term relationships with its customers, Service Champions is dedicated to delivering timely, high quality services across a comprehensive suite of HVAC and plumbing products. Service Champions goes to market with several trade names including; Service Champions, Bell Brothers, Moore Home Services, ASI, Adeedo! and ProSkill Services. For more information, please visit https://partnerships.servicechampions.com.

About Odyssey Investment Partners

Odyssey Investment Partners, with offices in New York and Los Angeles, is a leading private equity investment firm with more than a 25-year history of partnering with skilled managers to transform middle-market companies into more efficient and diversified businesses with strong growth profiles. Odyssey makes majority-controlled investments in industries with a long-term positive outlook and favorable secular trends. For further information about Odyssey, please visit www.odysseyinvestment.com.

M&A Contact: Jamison McLaughlin VP, Corporate Development

E: [email protected]

Media Contact: Dana Rosenberg

E: [email protected]

P: 310.702.1539


Service Champions Acquires Sierra Air in Reno, NV

ORANGE COUNTY—March 30, 2021—Service Champions Plumbing, Heating & AC (“Service Champions”) today announced that it has acquired Sierra Air (“Sierra”) a market-leading home services company in Reno, Nevada.

 

Founded in 1986, Sierra is the #1 HVAC company in Reno, and will give Service Champions a leading position in that market in both HVAC and Plumbing when paired with Jet Plumbing Heating & Drain Services, a plumbing-focused company that was acquired in 2020. The companies will be led by founder and CEO of Service Champions, Leland A. Smith, and his management team, although Sierra and Jet Plumbing will continue to operate under their existing brand names. Sierra’s founder Ron Ford has become a shareholder of Service Champions.

Mr. Smith said: “We are excited to assume a market-leading position in Reno through this acquisition. Sierra is a natural complement to Jet Plumbing, and we are thrilled to extend market share by combining our businesses and leveraging our collective operational and marketing expertise. This transaction represents a natural fit for our long-term growth plan to be the largest residential HVAC and plumbing services company in the Western United States.”

“Partnering with Service Champions is an exciting next step for us,” said Ron Ford, founder of Sierra. “We look forward to continuing to provide quality service to our customers and sharing best practices. Our focus has always been on taking care of our customers and employees, which is in complete alignment with the vision of Service Champions.”

“This acquisition is a great addition to our portfolio. We continue to build density in the markets we are already in and to expand our footprint across the Western United States,” said Frank DiMarco, COO of Service Champions.

Daniel Hamm, CFO of Service Champions, said: “Service Champions is actively seeking acquisitions that continue to broaden our footprint in the Western United States and beyond. Our goal is to invest, integrate and grow service businesses with the mission to deliver the absolute best Home Service customer experience imaginable to our clients.”

Service Champions is a portfolio company of Odyssey Investment Partners (“Odyssey”), which invested alongside management to acquire the company in December 2020.

About Service Champions

Based in Orange County, CA, Service Champions is a leading provider of essential home services specializing in heating, air conditioning, and plumbing services. With the mission to maintain long-term relationships with its customers, Service Champions is dedicated to delivering timely, high quality services across a comprehensive suite of HVAC and plumbing products. Service Champions goes to market with several trade names including Service Champions, Bell Brothers, Moore Home Services, ASI, Adeedo! and ProSkill Services. For more information, please visit  www.servicechampions.com.

About Odyssey Investment Partners

Odyssey Investment Partners, with offices in New York and Los Angeles, is a leading private equity investment firm with more than a 25-year history of partnering with skilled managers to transform middle-market companies into more efficient and diversified businesses with strong growth profiles. Odyssey makes majority controlled investments in industries with a long-term positive outlook and favorable secular trends. For further information about Odyssey, please visit www.odysseyinvestment.com.

Contact:

For M&A Inquiries

Jamison McLaughlin VP, Corporate Development

[email protected]


The Service Champions Group is headquartered in Orange County, California and has been serving its residents and community for over 20 years.

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